aPOS Help Center
Verified with aPOS · Aug 2026

Return a sale

Reverse sold items, restore tracked stock, and adjust what the customer owes.

In aPOS Sales → Sales Return

What this is

Sales Return takes items back from a completed sale.

When you would use it

Wrong item, customer change of mind, or damaged goods that were already sold.

Step-by-step

  1. Open Sales → Sales Return (or start from Sale List).
  2. Pick the original sale and the lines/qty to return.
  3. Save. Tracked stock comes back. Customer due shrinks if that sale was on due.

Common mistakes

Do not create a new “negative sale”. Use this screen so GST, stock, and True Cost stay aligned.

Related guides

Next Find previous sales Search invoices, reprint receipts, and jump into a return. Related Create a sale Ring up items on Create Sale, take payment, and print or share the receipt. Related QR table ordering Guests scan the table QR, confirm they are here, and send the order to the outlet. Related Share a table between different customers Let registered customers share one table with separate bills.